It's good to get 'functional language' right: if you don't, you'll have a few communication problems:
Handling complaints 2 - YouTube
There's a lot of material out there to get this right:
www.in2english.com.cn/media_file/cms/2005-01-06/1107137501LessonPlantemplate.pdf
Polite requests Printable Worksheet
21 FREE Polite Requests Worksheets
eg The Polite Robber - Reported Speech
Asking Permission - Making Requests - ESL EFL Teaching Activities
www.teach-this.com/images/resources/asking-permission-and-making-requests.pdf
www.esl-lessonbag.com/Worksheets/Speaking activity worksheets/Asking for permission or help speaking survey worksheet.pdf
www.teach-this.com/images/resources/could-you.pdf and www.teach-this.com/images/resources/permission-and-requests-mingle.pdf
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