Thursday, 15 January 2026

what is 'enshittification'?!

A recent piece in the New Yorker on The Age of Enshittification looked at an interesting word: “Enshittification” was named the word of the year by the American Dialect Society in 2023 and by Australia’s Macquarie Dictionary in 2024. The embrace of the term reflected a sense of collective frustration.

And a recent piece on this blog also looked at the term: 6-7 or parasocial or enshittification - what makes a good word of the year?“The gradual deterioration of a service or product brought about by a reduction in the quality of service provided, especially of an online platform, and as a consequence of profit-seeking.”

Back to the very beginning and end of the New Yorker piece:

Sometimes a term is so apt, its meaning so clear and so relevant to our circumstances, that it becomes more than just a useful buzzword and grows to define an entire moment. “Enshittification,” coined by the prolific technology critic and author Cory Doctorow, is one of these. Doctorow came up with the phrase, in 2022, to describe how all the digital services that increasingly dominated our daily lives seemed to be getting worse at the same time. Google Search had become enshittified, showing ads and product links instead of relevant website results. TikTok had become enshittified, artificially “heating” specific videos so that some would go viral, inspiring copycats and goosing engagement while frustrating creators whose output didn’t get the same treatment. Twitter would soon become royally enshittified in its reincarnation as X, losing its status as a global town square, as it tipped into Muskian extremism and rewarded grifters and meme accounts over legitimate news sources. Spotify, iPhones, Adobe software, e-mail inboxes—it was hard to think of a platform or device that wasn’t seeing a decay in user experience. Wasn’t technology supposed to endlessly improve in the long run? ...

The book stops short of fully extrapolating enshittification to national politics, but the term is certainly also relevant in that realm. If the playbook Doctorow describes involves promising benefits to people only to erratically renege on, and degrade, existing services, then Donald Trump is the enshittifier-in-chief. Under his second Administration, scientific research, diplomacy, corporate watchdogging, and social services have all gotten worse. The beneficiary, of course, is largely Trump himself. Perhaps the worst outcome of enshittification is that it drives us to expect things to be bad, and to assume that they will only get worse.

Which is where the piece by the inventor of the word comes in, in a piece which Cory Doctorow wrote for the Guardian this week: Trump may be the beginning of the end for ‘enshittification’ – this is our chance to make tech good again - or: The US president is weaponising tech, but his tariffs and Brexit provide a surprising opportunity to gain back digital control of our lives:

We adopted laws – at the insistence of the US trade rep – that prohibit programmers from helping you alter the devices you own, in legal ways, if the manufacturer objects. This is one thing that leads to what I refer to as the enshittification of technology. There is only one reason the world isn’t bursting with wildly profitable products and projects that disenshittify the US’s defective products: its (former) trading partners were bullied into passing an “anti-circumvention” law that bans the kind of reverse-engineering that is the necessary prelude to modifying an existing product to make it work better for its users (at the expense of its manufacturer). But the Trump tariffs change all that. The old bargain – put your own tech sector in chains, expose your people to our plunder of their data and cash, and in return, the US won’t tariff your exports – is dead.

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