Jay Doubleyou: how to be heard: tips for communicating with people who have very different ideas to you

On the BBC World Service, there are three very interesting interactive role-plays called Crossing Divides, where we learn how to communicate on very difficult areas:

Crossing Divides is a season from BBC News, hearing from people around the world who are bridging divided communities. In this experience, you’ll play a person having a difficult conversation. At the end, we’ll give you feedback on how it went.